Returns & Exchanges

At Diamond Beauty Online, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return window for unopened and unused beauty products. To maintain hygiene standards, please ensure all seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our beauty concierge team with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original luxury packaging to prevent damage during transit back to our warehouse.

• 3.
  Affix Shipping Label

  Print the prepaid return shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.